Rtm888 is committed to protecting the personal information of every member. This Privacy Policy transparently explains how we collect, use, store, and protect your data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Privacy is more than a written policy — it is a core value embedded in every technical decision and daily operation at rtm888.
All data transmitted between your device and rtm888 servers is encrypted with 256-bit SSL technology — the same standard used by Malaysia's leading banking institutions.
Rtm888 operates in full compliance with Malaysia's Personal Data Protection Act 2010. Every data collection and usage process is grounded in a clear legal basis.
Your personal information has never been and will never be sold to any third party for marketing purposes. Your data belongs to you — not as a commodity for our business.
You may request access to, correction of, or deletion of your personal data at any time through the account centre or by contacting our support team directly.
Member data is stored in data centres protected by multi-layered physical access controls, 24/7 monitoring, and automatic backup systems that ensure the continuity of your data.
You may opt out of receiving any marketing communications from RTM888 at any time via your account settings or by clicking the "unsubscribe" link in our emails.
This Privacy Policy is issued by RTM888 ("we", "Platform", "company") and applies to all registered members, visitors, and users of the RTM888 platform at the website rtm888.net as well as any related mobile applications or digital channels.
Rtm888 recognises that member trust is our most valuable asset. That is why we set a high standard for data protection and ensure every staff member who handles member data fully understands their responsibilities. This policy is written in plain language so you truly know what happens with your personal information — not just a jargon-filled legal document.
The scope of this policy covers:
Rtm888 collects personal data directly from you and automatically as you use our platform. We only collect data that is genuinely necessary to provide a safe, fair, and responsible service.
We not collect sensitive data such as health information, religious beliefs, or political views unless you voluntarily disclose such information in communications with us — and in such cases, it will not be stored or used for any other purpose.
Rtm888 uses your personal data for the following purposes, all of which have a valid legal basis under PDPA 2010:
Rtm888 does not sell, rent, or trade members' personal data to any third party. However, in certain circumstances, we need to share information with the following parties to effectively deliver our services:
All third parties that receive rtm888 member data are bound by strict data confidentiality agreements and are required to uphold data protection standards equivalent to or higher than our own. We conduct periodic reviews of our third-party partners to ensure ongoing compliance.
Rtm888 continuously invests in cybersecurity infrastructure to ensure members' personal data is protected against unauthorised access, loss, or misuse. Key security measures we have in place include:
While we take these comprehensive measures, no system can be guaranteed 100% secure. We therefore encourage you to play your part in protecting your account — use a strong password, enable 2FA, and never share your login credentials with anyone.
Under PDPA 2010 and the international privacy standards we uphold, you have the following rights regarding your personal data held by RTM888:
Request a copy of your personal data we hold at any time.
Correct inaccurate or incomplete data in your account.
Request deletion of your data when it is no longer needed for its original purpose.
Object to the processing of your data for direct marketing purposes.
Obtain your data in a machine-readable format for transfer.
Request restriction of data processing during an investigation or dispute.
To exercise any of these rights, contact our Data Privacy Officer via email or Live Chat on the platform. We will process your request within 30 business days. In complex cases, this period may be extended up to 60 days with prior notice to you.
Rtm888 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage and delete cookies through your web browser settings. Please note that disabling certain cookies may affect platform functionality. For details on how to manage cookies, refer to your web browser's help section.
Rtm888 retains your personal data only for as long as necessary for the stated purposes or as required by law. The following are general guidelines for data retention periods:
Once the retention period expires or the processing purpose is no longer relevant, your data will be securely deleted or anonymised so it can no longer be linked to you.
If you have any questions, concerns, or wish to exercise your privacy rights, the RTM888 Data Protection Officer (DPO) team is here to help.
We are committed to handling all privacy-related enquiries and complaints seriously and within the stipulated timeframe. If you are not satisfied with our response, you have the right to file a complaint with Department of Personal Data Protection, Ministry of Digital Malaysia.
This Privacy Policy is effective from 1 January 2026 and supersedes all previous versions. rtm888 reserves the right to amend this policy at any time to reflect changes in operations, law, or industry practices. Material amendments will be communicated to members via email or an in-platform notice at least 14 days before taking effect. Continued use of the platform after the amendment effective date constitutes your acceptance of the revised terms.